Last updated: June 29, 2026
InstaBud AI, by DigsFact, Inc., turns property photos and supporting documents into decision-ready inspection reports. This page explains how to use the app and how to reach us for help.
Contact us
The fastest way to get help is email — we typically reply within one business day.
- Email: info@digsfact.com
- Mailing address: DigsFact, Inc., 8 The Green, Suite B, Dover, DE 19901, USA
When you email, please include the email address or phone number you used in the app and a short description of the issue so we can help faster.
Getting started
- Enter your mobile number and tap Send my code.
- Enter the 6-digit verification code we text you.
- Choose a report type (ROM estimate, inspection, comparison, or InstaBud Check).
- Add the project details and upload your photos and documents.
- Tap Generate. Large jobs can take 15–20 minutes; we'll text you a link when it's ready.
Frequently asked questions
I didn't receive my verification code.
Verification codes arrive by SMS within a minute. Confirm the number is correct (including country code), check your signal, and tap Resend. If it still doesn't arrive, email info@digsfact.com.
What files can I upload?
Photos (JPG, PNG, HEIC), PDF, Word, Excel, and .zip archives. You can also take a photo directly in the app.
Where do my finished reports go?
When a report is ready we text you a link. You can also see your past reports on the home screen and inside each report type, and download or share each one.
How long does a report take?
Most reports finish in a few minutes; larger jobs with many photos can take 15–20 minutes. You don't need to wait in the app — we'll text you when it's done.
How do I delete my account or data?
See our account & data deletion page, or email info@digsfact.com.
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