Last updated: October 8, 2026
InstaBud AI (operated by DigsFact, Inc.) lets you delete your account at any time. This page says exactly what is removed straight away, what we keep, and for how long.
How to delete your account
- In the mobile app: open the account menu (top-right of the home screen) and choose Delete my account.
- By email: email info@digsfact.com from any address, with the subject “InstaBud AI data deletion request” and the phone number you used to sign in. We use that number to locate your records, and we process emailed requests within 30 days.
What is removed straight away
- Your report history. Every report linked to your phone number is detached from it, so it no longer appears to you in the app or on reports.instabud.ai, and signing in again with the same number does not bring it back.
- In the app, you are signed out on the device you used.
What we keep, and for how long
Deleting your account does not delete the following straight away. Each is deleted on its own schedule:
- Your uploaded photos and documents, and the generated reports. Deleted automatically about 30 days after they were stored. For a report you ran for an organization, they are deleted at the end of that organization's retention period instead: 30 days, 90 days, 180 days, 1 year, 2 years, or 7 years (insurance claim records can be kept for up to 7 years to meet regulatory, audit, and record-keeping obligations).
- Report records. For each report: the details you entered (project name, property location, dates, claim details, the preparer name), the name you typed in “Your name”, the organization it was run for, and our internal account ID for you (your phone number is removed from them). Deleted automatically about 7 days after the report's files: about 37 days after the report was created for a report you ran for yourself, and up to 7 years and 7 days for a report run for an organization. Our database backups can hold a copy for up to 35 days after that.
- Your sign-in record and purchase record. Your phone number with our internal account ID, and your InstaBud Pro subscription status, prepaid credit balance, and which free reports you have used. Deleting your account does not remove these, and they have no automatic deletion date: if you sign in again with the same number, they are still attached to it. If you want them removed as well, say so in an emailed deletion request.
- An organization's records of you, if you ran reports for one. Its usage records keep, for each report you ran, your name, your phone number, the project name, the report type, and the date; its member list keeps your phone number and name. These are that organization's billing and membership records: deleting your account does not remove them, and they have no automatic deletion date. They are deleted when the organization's account with us is deleted.
- Your name on ROM reports already delivered. A ROM prints the name you typed in “Your name” in its notes (next to your company's name when you ran it for an organization). Deleting your account does not change a ROM already delivered: copies that were downloaded or shared are outside our systems, and our own copy is deleted on the schedule above.
- Purchases. Apple (App Store) and Google (Google Play) keep their own records of purchases made through them, and RevenueCat, the subscription service that manages our purchases (including the checkout on reports.instabud.ai), keeps your purchase history linked to your app user ID; each does so under its own policies. Deleting your account does not cancel an InstaBud Pro subscription: cancel it in your App Store or Google Play subscription settings, or email us for one bought on reports.instabud.ai.
See our Privacy Policy for what we collect and why.
Contact
DigsFact, Inc. — info@digsfact.com